Orders are processed within 1–10 business days.

• United States: Usually 1–7 business days after shipment.
• Canada: Usually 1–7 business days after shipment.
• International: Usually 5–14 business days, although remote locations may take up to 21 business days.

Delivery details and tracking information will be provided in your shipping confirmation email.

Yes. We ship worldwide.

• Free U.S. shipping on orders over $70 USD.
• Free Canadian shipping on orders over $150 USD.
• Free international shipping on orders over $170 USD.

You can track your order using the tracking link included in your shipping confirmation email, or track through your account here.

Tracking updates may occasionally be delayed by shipping carriers. Please allow a few business days for updates before contacting our support team.

If your package is marked as delivered but you haven't received it, please first check with household members, neighbors, and building management. Then open a missing package claim directly with your carrier and send us the case number so we can assist you further.

• File a USPS claim
• File a Canada Post claim
• File a UPS claim

Most Impuria jewelry is crafted from ASTM F-136 Titanium, Surgical Stainless Steel, Sterling Silver, or Solid Gold depending on the style. Material information is listed on each product page.

Sizing depends on your piercing placement and anatomy. Please refer to our sizing guide for recommendations.

If your jewelry doesn't fit as expected, please contact our customer support team and we'll review available options based on our Returns & Exchanges Policy.

• 6mm — Most healed piercings
• 8mm — New piercings or additional room for swelling
• 10mm — Significant swelling or specific anatomy requirements

Most styles are available in 16G, 18G, or 20G depending on the design. Please refer to the product page for exact specifications.

Many of our styles are suitable for multiple piercing placements. Please review the product description and photos for placement recommendations.

Many product pages include a "Notify Me When Available" option that allows you to receive a notification when the item is restocked.

Flat back earrings are inserted from the back of the ear and secured by attaching the decorative top.

They can be challenging, especially in hard-to-reach piercings. That's why we created our Piercing Insertion Tool Kit.

Yes. Flat backs are designed for comfortable 24/7 wear.

Yes. Our jewelry is waterproof and designed for everyday wear.

Our jewelry is designed to resist tarnishing and maintain its appearance with proper care.

1. Unscrew the top from your flat back earring.
2. Attach the flat back post to the taper tool.
3. Guide the taper through your piercing.
4. Remove the taper tool.
5. Screw on the decorative top.
6. Done in seconds.

Yes. The tool was specifically designed to make flat back insertion easier for everyone.

Yes. The tool can be used repeatedly for future jewelry changes.

Please review our Returns & Exchanges Policy for complete eligibility requirements and instructions.

For hygiene and safety reasons, worn earrings and body jewelry cannot be returned.

Yes. We offer a Lifetime Warranty against manufacturing defects.

Manufacturing defects and workmanship issues.

Loss, theft, accidental damage, misuse, chemical damage, and normal wear and tear.